What are your staffed hours?
Our staffed hours at this facility is 9am – 7pm Monday to Thursday.
If you are visiting during these times and the counter is unstaffed, we are likely to be on the gym floor helping other members.
Feel free to enter the facility to find one of our staff members.
Is Personal Training available?
You are able to book a PT session with our trainings on the iGym App.
Just select the ‘Appointment’ option on our App to book your next session today!
My iGym App isn't working.
Having issues with the iGym App?
Please leave your details and a short description of your app issues and our staff with get back to you as soon as possible!
What is the easiest way to sing up?
If you are 18 years of age or older, you will be able to sign up here https://igym247.com/join-igym/
If you are under the age of 18, you will need to sign up during our staffed hours.
How old do I need to be to sign up?
If you are 18 years of age or older, you are able to sing up online https://igym247.com/join-igym/
If you are between 13-17 years of age, you will need to sign up during staffed hours.
Please note we are only able to provide 24/7 access keys to anyone 16 years of age or older.
I need help with my account.
Please leave your details and a short description as to how we can help you below.
Our staff will get back to you as soon as possible to resolve your issue.
My key isn't working
Your 24/7 access key has stopped working?
Please leave you details below and our staff will look into this issue for you on their return.